Conference calling, or three-way calling (as that was the maximum amount of numbers that could be on a conference call years ago), is a commonly used feature on our Cisco phones. There are a couple of different scenarios regarding conference calling: one where we initiate the conference call or one where we want to conference in current calls. These both have slightly different ways to accomplish three-way calling.
To initiate a conference call:
- Place the first call
- After the first call answers press the Conference button
- Dial the second number (the active call will be placed on Hold)
- After the second call answers press the Conference button again
- All parties will be in the conference
In our phone system you can have up to five callers (including yourself) on a conference call. To add additional callers to your conference call simply repeat the above procedure:
- Place the third call (the active conference will be placed on Hold)
- After the third call answers press the Conference button
- Dial the forth number (the active conference will be placed on Hold again)
- After the forth call answers press the Conference button again
- You will see a display on your phone screen that will read You have reached the maximum number of participants
- All parties will be in the conference
To conference in a current call:
- Be on the phone with a current call
- Press the Conference button (the current call will be on Hold)
- Dial or pick-up the second call (if dialing wait for the call to answer)
- Press the Conference button again
You can keep the conference active and remove yourself by selecting the End call button.